QA Forums

How do I access my cpanel account via FTP?

I have subscribed to a hosting package but I purchased my domain elsewhere. What should I do to l...

I am getting invalid login when I try to login to my cPanel. What can I do to resolve this error?

I have made a cash deposit to your bank account. What should I do next?

How can I access a copy of my site backup and possibly download it?

While signing up, what details will I be required to provide?

What happens if a pop up appears  showing “CONNECTION IS NOT PRIVATE” when accessing ...

How do I create email accounts and how do I access the email accounts created?

How to configure Outlook?

I need a refund for my amount paid. Am I eligible for a refund and how do I ask for one?

How do you configure emails on iPhone/ iPad?

How can I configure emails on my android device?

How to point MX-Records on Google?

How can I access my email after creating it via the cpanel?

What is the paybill number?

I would like to purchase a hosting plan. I’m not sure which of your plans can be a good fit.

Is it possible to change my domain name to a different one but retain the hosting account as it i...

I have made payment via pesa link. How long will it take to restore my services?

What happens if I don’t renew my domain?

How can I increase my mail quota via the cpanel?