QA Forums

What details should I use when creating a client account?

How do I transfer domain ownership to another person?

I just signed up, I have a domain name and hosting account. I’m quite new to all this.  How...

What’s the hourly mail quota per domain?

I would like to purchase a hosting plan. I’m not sure which of your plans can be a good fit.

How do I know when my domain or hosting services are due for renewal?

My domain is loading suspended yet I recently registered it. What do I do?

I am getting invalid login when I try to login to my cPanel. What can I do to resolve this error?

What is a support Pin? Where can I find it and what’s its use?

How do I hide my whois details?

I paid for the wrong invoice. What do I do next?

How do I create email accounts and how do I access the email accounts created?

How do I reset my client area password?

I am getting mailbox quota exceeded error when sending emails. What do I do?

How do I know whether the domain I want to register is available for registration?

I made payment via cheque. How soon will my services be activated?

How do I pay for my services using my credit card?

If I use EFT or RTGS to pay for my hosting services, will my services be restored instantly?

I have made a cash deposit to your bank account. What should I do next?

I have made payment via pesa link. How long will it take to restore my services?