For the latest Versions

For the new File Zilla version , you have to make a few modifications in the settings before you can connect because they support TLS connection by
default yet shared server use plain FTP.

• Click on file then site manager.
• Click “New Site” to add the site if not listed.
• Enter the host and the port number.
• The protocol should be FTP
• Encryption: “Only use plain FTP”
• Logon type can be set to normal then enter the username and password.
• Click on “Connect” to establish a connection with your hosting account.